Thursday, January 13, 2011

Does the quality of the fence really matter?

When we started Imperial Fence back in 1980, we knew that the only way we would grow and earn repeat and referral business was to install the absolute best fence at a great price.  We've seen a lot of fences from a lot of different fence companies over the years - some good, some bad.  We have also seen a lot of "do-it-yourself" fences - some good, some bad.  

One of the primary differences between Imperial Fence and the "other guys" is our dedication to our customers, which includes installing a high quality fence at a competitive price and being there should the customer have questions or issues that arise.  A key mistake that many people make when choosing a fence company is they go with the lowest price they are quoted not realizing that they might be getting a poor quality fence built using sub-par standards.  Here are a few things to do to protect yourself: 
  • Get your warranty in writing!  Imperial Fence offers a 2 year installation warranty plus an additional manufacturers warranty on the fence itself.
  • Ask questions!  How long has the company been in business?  Are their installers certified by the American Fence Association?  Where have they worked?  Do they use subcontractors for all of their work?  Where are they located, and do they have a commercial office or do they work from home? 
  • Check with the Better Business Bureau and other business review websites (such as Yahoo! Local or Google Reviews) to see if the company has had any positive/negative remarks. 
  • Get a copy of their certificate of insurance! If a fence installer is injured on your property and the company does not have a certificate of insurance, you are responsible for that injured person!
 

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